Privacy Policy

Effective Date: July 22, 2025

SunnySprigs Herbal Tea L.L.C (“we,” “us,” or “our”) values your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, purchase our products, or interact with us through other channels (collectively, the “Services”).

By using our website or Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (processed via secure third-party gateways)

  • Account login credentials (if applicable)

B. Non-Personal Information

  • Browser type and version

  • Device type

  • IP address

  • Pages visited

  • Referring URL

  • Cookies and usage data

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill orders

  • To send transactional emails (e.g., order confirmations, shipping updates)

  • To respond to inquiries and provide customer support

  • To send promotional and marketing communications (only if you’ve opted in)

  • To personalize user experience and improve our website

  • To comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share your information with third parties only in the following circumstances:

  • Service Providers: To assist with order fulfillment, shipping, payment processing, marketing, or IT services

  • Legal Requirements: When required by law, subpoena, or legal process

  • Business Transfers: In the event of a merger, acquisition, or asset sale

All third-party services are required to protect your personal data and use it only for specified purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies may be used to:

  • Remember your preferences

  • Keep items in your shopping cart

  • Understand website traffic and usage patterns

You may choose to disable cookies in your browser settings, though this may limit functionality.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy or as required by law. When no longer needed, we securely dispose of your data.

6. Data Security

We implement reasonable physical, administrative, and technical safeguards to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your personal data

  • Opt out of marketing communications

  • Withdraw consent at any time (where applicable)

To exercise these rights, please contact us at [Insert Your Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

9. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will promptly delete it.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. Continued use of the Services after any changes indicates your acceptance of the revised policy.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

[E]: Info@sunnysprigs.com
[W]: www.sunnysprigs.com